Experience

Practical experience

I bring experience in animal care, technical troubleshooting, and helping people navigate unfamiliar problems. I’m seeking a move into wildlife, fisheries, or related public service, with an openness to training and a range of field and support roles.

Companion-animal care

Daily care · Habitat sanitation · Enrichment · Health observation · Veterinary-directed medication

Personal companion-animal care

Independent, unpaid care · Ferrets approximately 2003–2015; dog care ongoing

Cared for 21 ferrets cumulatively during approximately 2003–2015, including surrendered animals referred by the Louisiana SPCA; ongoing care of dogs.

  • Maintained feeding, watering, habitat-cleaning and enrichment routines.
  • Observed health and behavior, administered vet-prescribed medication, and handled transport and care records.

Over several years, the Louisiana SPCA in New Orleans contacted me about surrendered ferrets, which I took into my own long-term care.

Practical technology support

Provided occasional paid and unpaid computer support to individuals and small-business users, including troubleshooting, repairs, setup and clear guidance.

  • Diagnosed hardware, software and connectivity problems; repaired or upgraded computers and installed operating systems.
  • Helped users remotely and in person, researched unfamiliar problems, and explained troubleshooting steps.

Windows/macOS/Linux · Hardware repair · Networking · Remote support · Data entry

2015–present · Occasional paid independent work and unpaid community assistance.

Earlier employment

Web Developer · 365 Connect

2003–2015

Website development and maintenance; office-based 2003–2007, remote 2008–2015.

Caregiving and coordination

Supported family members through long-term care needs, including scheduling, transportation, technology assistance and coordination. This included communicating with healthcare providers, adapting to changing priorities, and handling personal information with discretion.

Family caregiving · 2007–2018; 2023–2026

Education and training

  • Google IT Support Professional Certificate — Google/Coursera, completed September 2026
  • AI Agent Developer Specialization — Vanderbilt University/Coursera, completed September 2026
  • Herzing University — coursework in computer networking and technology
  • Delgado Community College — additional undergraduate coursework

Previous Red Cross training; certification not current.

Additional experience

Driving experience, including manual transmission · GPS navigation · Data entry

School-related 4-H participation in New Orleans and Arabi, Louisiana, through teenage years.

Outdoor interests and experience →